Logistics Operations Manager

4 weeks ago


Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

The Logistics Operations Manager will be responsible for executing tasks related to order creation, shipment activation, load building, and appointment scheduling. This role will also involve monitoring task boards and email accounts to respond to customer and carrier requests. The ideal candidate will have a minimum of 2 years of experience in the transportation/logistics industry and prior experience as a Supervisor or Assistant Call Center Manager in a BPO/call center setting.

Key Responsibilities
  • Execute tasks related to order creation, shipment activation, load building, and appointment scheduling
  • Monitor task boards and email accounts to respond to customer and carrier requests
  • Validate and ensure the accuracy of load data in systems according to CHR and customer standards
  • Complete other duties as assigned
Requirements
  • Minimum 2 years of experience in the transportation/logistics industry
  • Prior experience as a Supervisor or Assistant Call Center Manager in a BPO/call center setting
  • Experience in handling Trucking, Freight Services, and/or Logistics accounts


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