Onboarding Documents Associate Specialist

3 days ago

Mandaluyong City, National Capital Region, Philippines beBeeDetailoriented Full time $42,000 - $60,000

About Onboarding Documents Associate Role

We are seeking a detail-focused and process-oriented individual to join our core operations team as an Onboarding Documents Associate. In this role, you will help ensure a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals.

Key Responsibilities:
  • Review and validate essential onboarding documents for accuracy, completeness, and compliance with relevant guidelines.
  • Manage queues for document submissions, backlogs, and expirations during assigned shifts.
  • Daily tasks include document status updates, mapping, resolving unread submissions, and handling special projects.
  • Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
  • Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows.
  • Stay informed on evolving documentation standards and product updates.
  • Meet targets for document review time, accuracy, and throughput.
Requirements:
  • Prior experience in roles such as document verification, credentialing, compliance operations, or customer service.
  • Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
  • A sharp eye for detail and confidence in making timely decisions.
  • Strong written communication skills and the ability to simplify complex topics.
  • Highly organized and dependable, with a strong sense of ownership and urgency.
  • Demonstrated success in fast-paced, fully remote work environments.
  • Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms.
  • Ability to work independently while effectively collaborating with other teams.
Benefits:
  • Remote work opportunity with flexibility.
  • Ongoing training and professional development opportunities.
  • Opportunities for career growth and advancement.
  • A collaborative and supportive team environment.
Technical Requirements:
  • Residing in the Asia-Pacific region.
  • Wired internet connection with a minimum of 15 Mbps download speed.
  • Minimum system specifications: RAM 12 GB (16 GB recommended).
  • Quiet, professional home workspace.
  • Noise-canceling headset and stable internet/power backup setup.
Please Note:
  • The salary question is yearly/annual; do not include monthly or weekly salary expectations.
  • The final compensation will be based on region, skills, and interview performance.

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