Director of Operations Excellence
6 days ago
TASQ Staffing Solutions is seeking a seasoned leader to fill the role of Director of Operations Excellence. As a key member of our team, you will oversee all BPO operations in the Philippines, managing senior leaders and ensuring optimal performance across multiple client accounts.
Key Responsibilities- Oversight of BPO operations in the Philippines, including management of senior leaders and optimization of performance.
- Management of 2,000+ FTEs, requiring strong leadership and decision-making skills.
- Proven track record in managing 3rd party BPO accounts and handling multiple clients, with experience in driving process improvements and automation.
- 5-7 years of Director / AVP / VP experience in BPO operations, with a strong background in third-party BPO and start-up environments.
- Strong leadership and decision-making skills, with the ability to thrive in fast-paced environments.
- Experience in driving process improvements, particularly through automation, and managing large teams.
- Ability to analyze complex problems and develop effective solutions.
- Competitive salary range: $120,000 - $180,000 per annum.
- Opportunities for professional growth and development within a dynamic organization.
- A collaborative and supportive work environment.
TASQ Staffing Solutions is a leading provider of staffing solutions in the BPO industry. We pride ourselves on delivering high-quality services and supporting our clients' growth and success.
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Retail Operations Director
1 month ago
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IT Operations Director
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Head of Operations Excellence
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Food and Beverage Operations Director
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Head of Operational Excellence
3 days ago
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Senior Operations Director
4 weeks ago
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Senior Production Operations Director
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Senior Financial Operations Director
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Chief Operations Director
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Maintenance Operations Director
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Senior Operations Director
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E-commerce Director of Operations
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Director of Outsourced Operations Management
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Branch Operations Director
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Financial Operations Director
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Operational Excellence Strategist
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Chief Security Operations Director
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Mechanical Operations Director
4 weeks ago
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