Strategic Client Relations Director
1 month ago
About Us
Ayuda Business Management Solution Inc. is a leading provider of innovative management solutions, dedicated to empowering businesses to reach new heights.
Salary: $80,000 - $110,000 per annum (based on location and experience)
Job Description:
We are seeking an exceptional Sr. Client Experience Manager to join our dynamic team. In this role, you will be responsible for managing client relationships, providing exceptional customer service, and driving business growth.
Key Responsibilities:
- Manage client accounts, ensuring timely and effective communication
- Provide technical support and guidance to clients, resolving issues promptly and professionally
- Collaborate with internal teams to deliver high-quality services and meet client expectations
- Identify opportunities for upselling and cross-selling, contributing to revenue growth
Required Skills and Qualifications:
- 3-5 years of experience in operations management or a related field
- Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers
- Strong computer proficiency, particularly in MS Office (Word, Excel, Outlook, PowerPoint)
- Ability to work under pressure, meeting deadlines while maintaining a positive attitude and delivering exemplary customer service
- Willingness to travel and work across various sites
Benefits:
- Competitive salary range: $80,000 - $110,000 per annum
- Opportunities for professional growth and development
- Flexible working hours and remote work options
- Comprehensive health insurance and retirement plan
How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional client experiences, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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