Senior Operations Director

6 days ago


Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time
TASQ Staffing Solutions is seeking a seasoned professional to fill the role of Senior Operations Director. This is an excellent opportunity for an experienced leader who wants to drive process improvements and manage senior leaders in a fast-paced start-up environment.

 

About the Role:

The successful candidate will oversee all BPO operations in the Philippines, managing a team of senior leaders and ensuring optimal performance across multiple client accounts. The ideal candidate should have a strong background in third-party BPO and be able to thrive in a dynamic, entrepreneurial setting.

Responsibilities:
  • Manage senior leaders and drive process improvements to enhance operational efficiency.
  • Oversee BPO operations in the Philippines, ensuring high-quality service delivery to clients.
  • Develop and implement strategies to increase revenue and improve profitability.
Qualifications:
  • 5-7 years of experience as a Director or VP in BPO operations, managing large teams and multiple client accounts.
  • Proven track record of driving process improvements and automating business processes.
  • Strong leadership skills, with the ability to motivate and direct senior leaders.
  • Ability to thrive in a fast-paced, start-up environment.
What We Offer:
  • A competitive salary of $120,000 - $150,000 per annum.
  • A comprehensive benefits package, including health insurance and retirement savings plan.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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