Leader in Workforce Optimization

2 days ago

Paranaque City, Calabarzon, Philippines beBeeBusiness Full time ₱3,500,000 - ₱5,500,000
Workforce Optimization Manager

We are seeking a skilled Workforce Optimization Manager to join our team.

Key Responsibilities:

  • Generate schedules that meet business requirements and provide superior customer service
  • Monitor queue real-time, track, document, and communicate agent activity across multiple lines of businesses
  • Prepare and publish Intraday reports, ensuring accuracy and timeliness of data

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and leadership abilities
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Seniority level: Entry level. Employment type: Full-time. Job function: Business Development and Sales. Industries: Business Consulting and Services.

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