Customer Service Liaison

2 days ago

Manila, National Capital Region, Philippines beBeeVendorRelationship Full time ₱250,000 - ₱450,000
Job Summary

The Vendor Relationship Representative role involves building and maintaining strong relationships with suppliers and vendors to ensure superior customer satisfaction.

This position requires excellent communication and interpersonal skills, as well as the ability to work with minimal supervision.

Key Responsibilities
  • Develop and maintain positive vendor relations through effective communication and issue resolution.
  • Handle customer inquiries and requests for services in a timely and professional manner.
  • Manage scheduling and completion of all services assigned by customers.
  • Identify, research, and resolve customer issues using company systems and databases.
  • Source new vendors to perform required services as needed.
  • Resolve or escalate disputes or unsatisfied service confirmations.
  • Maintain open communication with Vendors throughout the duration of the relationship.
  • Provide market intelligence feedback to maximize customer satisfaction and implement strategies to attract and retain customers.
Required Skills and Qualifications
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Minimum 3 years of work experience.
  • Account Management experience is highly desirable.
Benefits
  • Opportunity to work with a variety of suppliers and vendors.
  • Chance to develop and improve communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
Others

This role offers a unique opportunity to contribute to the growth and success of our organization while developing valuable skills and experience.

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