E-commerce Customer Liaison

3 days ago


Manila, National Capital Region, Philippines beBeeMandarin Full time ₱900,000 - ₱1,200,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. This role involves handling customer inquiries, issues, or feedback via live chat.

About the Job

The successful candidate will provide accurate information and assistance in a professional manner to customers. They will respond to all customers' requests in an accurate and timely manner.

Key Responsibilities
  • Handle customer inquiries, issues, or feedback via live chat.
  • Provide accurate information and assistance in a professional manner.
  • Respond to all customers' requests in an accurate and timely manner.
Requirements
  • Possess 1 - 2 years of contact center experience in customer service.
  • Have excellent spoken and written skills in English and Mandarin.
  • Business writing skill is mandatory.
  • Be able to work independently.
  • Ability to multi-task, prioritize, and manage time effectively.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Sales and Business Development
Industries
  • Internet Marketplace Platforms and Technology

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