Housekeeper

22 hours ago

Antipolo City, Calabarzon, Philippines beBeeExecutive Full time ₱800,000 - ₱1,200,000

Our Goal is to Provide Exceptional Guest Experiences

At our hotels, we are committed to delivering outstanding guest satisfaction and ensuring that every stay is a memorable one. We strive to provide a warm and welcoming environment for our guests, with a focus on exceptional cleanliness and quality standards.

The Executive Housekeeper plays a crucial role in achieving this goal by overseeing the day-to-day operations of the housekeeping department. This involves managing a team of housekeeping staff, coordinating cleaning schedules, handling inventory and supplies, and maintaining compliance with health and safety regulations.

Key Responsibilities:

  • Leadership & Team Management:
    • Lead and motivate housekeeping staff to ensure high standards of cleanliness and efficiency.
    • Assign daily tasks and responsibilities to housekeeping team members, ensuring proper coverage and efficiency.
    • Conduct performance evaluations, offer feedback, and support professional development for the housekeeping team.
    • Maintain a positive and productive work environment by motivating and engaging the housekeeping team.
    • Schedule staff to ensure optimal coverage, including during peak times and special events.
  • Cleaning & Maintenance Standards :
    • Ensure that all guest rooms, public areas, and back-of-house areas meet our cleanliness and quality standards.
    • Oversee room inspections and ensure that rooms are thoroughly cleaned, well-maintained, and prepared for guest arrivals.
    • Regularly review and update housekeeping procedures and checklists to maintain high standards of cleanliness.
    • Work closely with the maintenance department to address any room or facility maintenance issues promptly.
  • Inventory & Supplies Management:
    • Monitor and manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels are maintained.
    • Order supplies and ensure they are properly stored and used efficiently, keeping costs within budget.
    • Conduct regular inventory checks and maintain detailed records of housekeeping supplies and equipment.
  • Guest Satisfaction & Quality Control:
    • Ensure a high level of guest satisfaction by responding to guest requests and addressing any housekeeping-related issues promptly and professionally.
    • Investigate and resolve any guest complaints related to cleanliness or housekeeping services.
    • Conduct routine inspections of guest rooms and public areas to maintain consistent quality and cleanliness.
    • Implement guest feedback and continuously improve housekeeping services based on customer needs and expectations.
  • Health & Safety Compliance :
    • Ensure all housekeeping staff comply with our policies, procedures, and safety standards, including proper use of cleaning chemicals and equipment.
    • Maintain compliance with health and safety regulations, including sanitation standards and OSHA guidelines.
    • Ensure that housekeeping areas are safe and hazard-free, reporting any safety concerns immediately.

Required Skills and Qualifications:

For this critical role, we seek an individual with strong leadership skills, excellent organizational abilities, and a solid understanding of cleaning products and hotel housekeeping standards. A degree in Hospitality Management or a related field is a plus. Previous experience managing a team, handling inventory and supplies, and maintaining cleanliness standards in a hotel setting is essential.

Benefits:

As a valued member of our team, you will enjoy competitive compensation and benefits, as well as opportunities for professional growth and development. You will be part of a dynamic and supportive work environment that values teamwork and collaboration.

Other Information:

Ability to lift and carry heavy objects, including cleaning supplies and linens (up to 50 pounds). Ability to stand, walk, and bend for extended periods. Flexibility to work shifts, including weekends, holidays, and evening hours as needed.

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