Hotel Laundry Attendant

Position:Hotel Laundry Attendant - part time

Location: Mishawaka, IN

Job Id:173

# of Openings:1

Join One of Northern Indiana's Leading Hospitality Groups

As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly—and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka

If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role—you're building a career with a company that values your contributions and is committed to your success.

Job Summary:

The Laundry Attendant is responsible for maintaining the cleanliness and quality of all linens, towels, and other guest laundry items in the hotel. This role ensures that all hotel laundry is washed, dried, folded, and stored efficiently and according to the hotel's standards. The Laundry Attendant also plays an essential role in supporting the housekeeping department by ensuring an adequate supply of clean linens and towels for guest use.

Key Responsibilities:

• Laundry Operations:
  • Operate washing machines, dryers, and other laundry equipment according to hotel standards.
  • Sort, load, and unload laundry items, including towels, linens, bedding, and guest laundry.
  • Wash, dry, and fold linens and other laundry items following hotel standards for cleanliness and presentation.
  • Maintain cleanliness of laundry equipment, and ensure it operates properly.
  • Perform stain removal and special cleaning as required for linens or guest items.
• Inventory and Stock Management:
  • Maintain an adequate stock of clean towels, linens, and other laundry items for guest rooms and public areas.
  • Count and track linens, towels, and other items to ensure proper inventory control.
  • Report any shortages, damages, or items that need to be replaced to the Laundry Supervisor or Executive Housekeeper.
  • Store clean laundry items in designated storage areas.
• Guest Laundry Services:
  • Receive, process, and ensure the timely return of guest laundry in accordance with hotel policies.
  • Ensure proper labeling and handling of guest laundry items to avoid loss or mix-ups.
  • Maintain confidentiality and handle all guest laundry items with care and respect.
• Quality Control:
  • Inspect linens and laundry for stains, damage, or wear and tear.
  • Report any damaged or worn linens and towels to the Laundry Supervisor or housekeeping manager for replacement.
  • Ensure all laundry items are properly folded, pressed, or hung according to hotel standards.
• Health and Safety Compliance:
  • Follow all health and safety guidelines when handling cleaning agents, laundry detergents, and chemicals.
  • Ensure safe operation of laundry equipment and report any malfunctions or safety hazards to the Laundry Supervisor.
  • Maintain a clean, organized, and safe laundry room by following proper cleaning and sanitation practices.
• Teamwork and Communication:
  • Work efficiently with other laundry and housekeeping staff to meet laundry service demands.
  • Communicate effectively with supervisors and team members to ensure smooth operations and meet daily laundry targets.
  • Assist in other areas of housekeeping as needed, such as organizing linens or restocking supplies in guest rooms.

• Education & Experience:
  • High school diploma or equivalent preferred.
  • Previous experience in a laundry or housekeeping role in a hotel or similar environment is desirable but not required.
• Skills & Knowledge:
  • Knowledge of laundry procedures and equipment.
  • Ability to operate industrial laundry machines, irons, and other cleaning equipment.
  • Ability to fold, sort, and organize linens and other laundry items according to hotel standards.
  • Good organizational and time management skills.
  • Ability to follow instructions and work independently or as part of a team.
• Personal Characteristics:
  • Strong attention to detail and commitment to high standards of cleanliness.
  • Good physical stamina and ability to perform repetitive tasks.
  • Reliability and punctuality to meet laundry service demands.
  • Friendly and professional demeanor.
  • Ability to maintain a positive attitude while working under pressure.

• Ability to stand, walk, bend, and lift for extended periods of time.
• Ability to lift and carry up to 50 pounds of laundry.
• Ability to work in a hot, noisy, and physically demanding environment.
• Flexibility to work various shifts, including weekends and holidays.