Tech Support Representative

Job Opportunity for Tech Support RepresentativeWe are seeking a highly skilled and detail-oriented individual to fill the role of Tech Support Representative.The ideal candidate will be responsible for handling customer support calls and emails in a professional and timely manner, actively listening to customer concerns, and following troubleshooting guides...

Job OverviewWe seek a highly skilled Tech Support Expert to deliver exceptional customer experiences across our global platform.The ideal candidate will communicate effectively, demonstrate empathy and provide timely solutions measured by key performance metrics such as response times, resolution rates and customer satisfaction scores.Key...

Job Title:Tech Support Professional  About the RoleThis is a customer-facing position that involves providing technical support to clients via phone, email, or chat. The ideal candidate should be able to troubleshoot hardware and software issues, provide step-by-step solutions, and escalate unresolved issues to higher-level support teams. We are looking for...

Role: Tech Operations SpecialistWork Arrangement: Fully remoteJob Type: Independent Contractor, Full-timeWork Schedule: US Business HoursAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like...

Customer Service ProfessionalThe ideal candidate will excel in both written and verbal communication, demonstrate strong problem-solving and strategic thinking skills, and thrive in a fast-paced environment while delivering high-level solutions to complex customer issues.Key Responsibilities:Identify and resolve systemic customer issues.Deliver prompt,...

About the RoleJob DescriptionWe are seeking an experienced technical expert to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers, resolving complex technical issues, and ensuring that our products meet the highest standards.Main Responsibilities:Providing hands-on technical...

Job Title: IT Support SpecialistAbout the Role:We are seeking a highly skilled and experienced IT Support Specialist to join our team. The successful candidate will play a critical role in ensuring the smooth operation of our technology infrastructure.Main Responsibilities:Provide Technical Support: The IT Support Specialist will be responsible for providing...

IT Technical Support SpecialistThis critical role is responsible for providing top-notch support to internal clients, serving as the primary point of contact for all technology-related inquiries.Key Responsibilities:Triage and resolve Tier 1 issues within established timeframes, escalating unresolved items after thorough investigation/troubleshooting.Manage...

Tech Support AssociateJob OverviewWe are seeking an exceptional Tech Support Associate to join our fast-paced sales team. As a key member of our operations, you will play a vital role in ensuring the success of our sales team by providing top-notch technical support and driving business growth.ResponsibilitiesSupport the Director of Sales Operations in...

Customer Service Representative OpportunityWe're looking for enthusiastic individuals to support inbound and outbound customer service initiatives. As a Customer Service Representative, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.Main...