Business Operations Executive

19 hours ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines seeks a skilled Business Operations Executive to manage our healthcare account. This role requires strong leadership skills and experience in managing shifting schedules, including weekends and holidays.

About the Role

The Business Operations Executive will be responsible for overseeing daily operations, ensuring seamless execution of tasks, and maintaining high-quality service delivery.

Key Responsibilities:

  • Manage and coordinate operational activities to achieve business objectives
  • Develop and implement process improvements to enhance efficiency and productivity
  • Collaborate with cross-functional teams to ensure effective communication and issue resolution
  • Maintain accurate records and reports to inform business decisions
Requirements

To succeed in this role, you must have:

  • A minimum of 5 years of managerial experience in a BPO company, preferably in healthcare
  • Excellent English language proficiency
  • An educational background of at least High School (old curriculum) graduate or SHS Graduate, Associate or Vocational Graduate, or College Graduate
  • Residency in Manila or nearby provinces, with ability to participate in online or onsite assessments and interviews
What We Offer

As a Business Operations Executive at Gratitude Philippines, you can expect:

  • A competitive salary range of 100k - 105K (dependent on work experience)
  • A dynamic and fast-paced work environment
  • Ongoing training and development opportunities
  • A chance to work with a diverse team of professionals


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