Business Operations Specialist

7 hours ago


Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Full time

We are seeking a skilled Business Operations Specialist to join our team at Ayuda Business Management Solutions. This role will be based in Five Neo, BGC, Taguig City and requires the candidate to work on permanent night shifts that follow US holidays.

Job Overview

This is a competitive role with a salary range of PHP 45,000 - 60,000 per month, depending on experience. The successful candidate will be responsible for providing exceptional customer service to our internal customers, including Financial Advisors and Client Associates. They will be required to review and approve brokerage account transactions and maintenance documents submitted by the branch through system service requests.

Responsibilities
  • Provide information to the branch on the required documents for transactions in the brokerage account.
  • Review and approve brokerage account transactions and maintenance documents submitted by the branch through system service requests.
  • Educate Financial advisors and Client associates on how to submit service requests in Smart Station.
  • Receive, review, and approve service requests to update brokerage account information.
  • Explain policies and procedures related to brokerage services.
  • Add/remove account restrictions for upcoming or urgent trades.
Requirements
  • Completed at least 2nd year in college and/or Bachelor's degree in any field.
  • At least 1 year of voice support experience in any International Company.
  • Strong communication skills.
  • Experience in securities operations (e.g. trade processing, trade booking, brokerage services, derivatives, fixed income, etc).
Benefits
  • Competitive Compensation.
  • Shuttle service to and from key point areas.
  • Medical coverage plus free dependent on the first day of employment.
  • Free parking space and provision for bike racks.
  • Night differential pay for those who are eligible.
  • Retirement Plan.
  • Life insurance.
  • Paid time off and sick leave with the option to cash out or carry over unused paid time off.
  • Merit-based compensation or Pay-for-performance.
  • Tuition Fee Reimbursement Program.
  • Wellness Programs.
  • In-house fitness center with personal trainer.
  • Sleeping quarters.


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