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Business Development Associate
3 weeks ago
The role of a Business Development Associate involves interfacing with customers via various channels to sell basic products and services.
- Achieve specific sales targets and maximize sale opportunities on each call.
- Determine customer needs and offer the most suitable product or service to address their requirements.
- Maintain a broad knowledge of products, pricing, promotions, and procedures.
- Ensure that the service delivered meets contractual sales goals and other Key Performance Indicators (KPIs).
This position requires a courteous, friendly, and professional demeanor when interacting with customers.
Responsibilities:- Clarify customer requirements and provide resolution using tools and resources as necessary.
- Prepare complete and accurate work, including notation of accounts as required.
- Participate in activities designed to improve customer satisfaction and sales performance.
- Answer billing questions by explaining components of customer accounts.
Requirements:
- Achieving specific sales targets and maximizing sale opportunities on each call.
- Using script and/or probing techniques to determine customer needs and offer the most appropriate product or service.
- Maintaining broad knowledge of products, pricing, promotions, and procedures.
- Ensuring service delivered meets contractual sales goals and other KPIs.
Benefits:
- Competitive compensation package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
