Remote Customer Service Agent Opportunity
1 day ago
We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services.
Main Responsibilities:- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
- Must be 18 years or older
- High school diploma or equivalent
- Previous call center experience
- Work from home experience
- Strong command of the English language
- Typing speed of 20+ WPM
This is an excellent opportunity to build your career in customer service and work in a dynamic environment.
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