Remote Customer Service Representative

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱8,000 - ₱12,000
Customer Support Opportunity

WE'RE SEEKING EXPERIENCED CUSTOMER SUPPORT AGENTS TO JOIN OUR TEAM IN A REMOTE ENVIRONMENT.

At our organization, we believe that customer support is more than just answering questions – it's about building trust with every interaction. We're looking for empathetic and tech-savvy individuals who love helping others and want to grow their careers in a fully remote setting.

Key Responsibilities
  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns using Shopify and Gorgias
  • Stay informed on product updates and support practices to ensure a consistent customer experience
What We Offer
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Comprehensive health insurance to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with us as we scale
Requirements
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail
Home Office Requirements
  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

When applying, use application code: CS

If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you.


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