Remote Consumer Services Representative
14 hours ago
This is a remote work position where you will be one of the key members of our consumer services team responsible for conducting high-quality calls to clients with service requirements.
- Key Responsibilities:
- Understand client needs and ensure they receive excellent service.
- Conduct research on providers to find the best fit for clients.
- Engage in phone conversations with clients as an executive assistant, maintaining a balance between casual and professional tones.
- Take accurate notes on client interactions.
- Be flexible and adapt to changing situations while delivering results.
- Maintain focus and productivity to meet deadlines.
- Excellent written and verbal communication skills.
- BPO Customer Service Agent experience preferred.
- At least 1 year of BPO experience, preferably in a remote work environment.
- Attention to detail and proficiency in using remote work tools.
- Able to multitask and think creatively.
- Meets system requirements as mandated by the project.
We strive to support local communities by connecting them with reliable professionals. We celebrate happy customers and offer a supportive environment that fosters growth and development.
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