Customer Service Representative

16 hours ago

Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱6,000 - ₱8,000
Remote Contingent Contact Center Agent Job Description">

We are seeking skilled customer service representatives to join our team as contingent contact center agents. This is a temporary, remote position that requires flexibility and adaptability.

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The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will be responsible for providing top-notch customer service to clients in a fast-paced environment.

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The successful candidate will have a strong understanding of customer relationship management systems and be able to learn quickly. They will also be comfortable working with technology and navigating complex software systems.

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We offer competitive compensation and benefits designed to grow with you over time. Starting compensation is based on experience, and we provide a variety of benefits and incentives.

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Key Responsibilities:

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  • ">
  • Provide exceptional customer service to clients">
  • Resolve customer inquiries and issues in a timely manner">
  • Learn and apply customer relationship management systems">
  • Work effectively in a team environment">
  • Meet productivity and quality standards">
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Required Skills and Qualifications:

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We are looking for candidates with:

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  • ">
  • Excellent communication and interpersonal skills">
  • A high school diploma or equivalent">
  • Strong problem-solving and analytical skills">
  • Ability to work in a fast-paced environment">
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)">
  • Basic understanding of Windows operating systems">
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Benefits:

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We offer a range of benefits to support your physical and mental well-being, including:

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  • ">
  • HMO coverage with dependent">
  • Dental coverage">
  • In-house dental assistance">
  • Free meals during training">
  • Career growth and learning opportunities">
  • Allowances for rice, clothing, laundry, and meals">
  • Performance and loyalty bonuses">
  • Disinfection and safety measures in the workplace">
  • Opportunities for growth and promotion">
  • Employee shuttle services">
  • Company retreats and off-site events">
  • Social engagement and recognition programs">
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Other Requirements:

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This role requires:

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  • ">
  • Must be authorized to work in the country where the job is based">
  • Willingness to submit to a Level II background and/or security investigation with a fingerprint">
  • Willingness to submit to drug screening">
"],

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