Operational HR Generalist

7 days ago

Sorsogon, Bicol, Philippines beBeeHrm Full time ₱5,000,000 - ₱7,000,000
Job Summary

Dynamic HR Specialist Role

The ideal candidate will be responsible for addressing employee queries and concerns related to HR policies, payroll, benefits, and compliance. This role involves resolving employee grievances, maintaining a log of daily HR cases, and tracking resolution times for process improvement.

Key Responsibilities:

  • Employee Relations & Engagement: Develop and implement employee engagement activities, conduct regular check-ins and feedback sessions with employees, act as a mediator in employee disputes, and foster a positive work environment.
  • Training & Development for New Joiners: Assess training needs for new employees, develop training materials, schedule and conduct training sessions, evaluate training effectiveness, and maintain training records.
  • Payroll & Benefits Management: Process payroll accurately, manage employee benefits, address payroll discrepancies, stay updated on tax regulations, and coordinate with finance and accounting teams for payroll audits and reporting.
  • Compliance & HR Policies (EMEA Region): Ensure adherence to local labor laws and employment regulations, regularly update HR policies, conduct compliance training, handle legal matters related to employment contracts and workplace disputes, and maintain accurate documentation.
  • HR Analytics & Reporting: Collect and analyze HR metrics, prepare reports and dashboards for leadership insights, use data-driven decision-making to improve HR processes, and implement HR technology solutions.
  • Auditing Daily HR Cases: Perform regular audits of HR records, review employee files and HR case resolutions, identify trends and issues from audit results, suggest corrective actions, and implement best practices for case management and record-keeping.
  • SOP Creation: Develop Standard Operating Procedures for all HR functions, document workflows, ensure SOPs are regularly updated, train HR staff on adherence to established SOPs, and monitor process implementation and track improvements in efficiency.

Requirements:

The ideal candidate should have 2+ years of experience in operations, proficiency in HR Management Systems and HR analytics tools, knowledge of payroll and benefits administration platforms, understanding of employment laws and compliance requirements, data analysis and reporting skills using Excel or similar tools, process documentation and SOP creation expertise, proficiency in audit and compliance tracking, project management capabilities, strong interpersonal and communication skills, conflict resolution and negotiation abilities, empathy and active listening, adaptability to changing HR policies and business needs, and ability to handle confidential and sensitive information with discretion.

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