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Front Desk Management Professional

2 weeks ago

Manila, National Capital Region, Philippines Abraham Bohol Full time
Front Office Leadership Opportunity

Abraham Bohol Resort invites applications for the position of Front Office Manager, offering an exciting opportunity to lead a dynamic team and drive excellence in customer service. As a seasoned professional, you will be responsible for managing the front desk operations and supervising a team of front desk staff.

This challenging role requires strong leadership and problem-solving skills, as well as excellent communication abilities. You will work closely with other departments to ensure seamless guest experiences and contribute to the overall success of our resort.

Main Responsibilities:

  • Lead and manage the front desk team to deliver exceptional customer service.
  • Develop and implement effective policies and procedures to maintain efficient and effective front office operations.
  • Collaborate with other departments to resolve guest issues and improve processes.
  • Prepare reports and analyze data to inform business decisions.

Requirements:

  • Minimum 2 years of experience in a front office management role.
  • Strong leadership and communication skills.
  • Ability to work under pressure and meet deadlines.