Front Desk Professional

4 days ago


Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full time

Job Title: Receptionist

About Our Company

Cebu General Services Inc.-NCR is a dynamic and growing organization that provides administrative support services to various industries. We are seeking a skilled and experienced Receptionist to join our team.

Job Summary

This is an exciting opportunity for a motivated and detail-oriented individual to work as a Receptionist. The successful candidate will provide exceptional customer service, manage front desk operations, and assist with administrative tasks.

Key Responsibilities:

  1. Visitor Greeting and Support: Welcome visitors and clients warmly as they arrive, provide directions and information about the organization or facility.
  2. Phone Call Management: Handle incoming phone calls in a courteous and efficient manner, route calls to appropriate staff members or departments, take messages and deliver them promptly.
  3. Appointment Scheduling: Schedule and coordinate appointments, meetings, and conferences, maintain and update appointment calendars, resolve scheduling conflicts.
  4. Administrative Tasks: Perform general office duties such as filing, data entry, and managing office supplies, prepare and distribute correspondence, reports, and documents as needed.
  5. Front Desk Maintenance: Keep the front desk area clean and organized, ensure reception materials are well-stocked and up-to-date.
  6. Visitor Check-In and Security: Manage visitor check-in and check-out procedures, issue visitor badges or passes, ensure security protocols are followed.
  7. Information Provision: Offer information about the organization's services, policies, and procedures to visitors and clients, address inquiries and provide assistance as needed.
  8. Team Support: Provide administrative support to other staff members and departments as required, assist with special projects or tasks directed by management.
Requirements

To succeed in this role, you should have:

  • Experience as a receptionist or in a customer service role.
  • Familiarity with office equipment and procedures.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite and other office software.
  • A professional appearance and demeanor in accordance with the organization's dress code.
  • The ability to sit for extended periods, use a computer and phone, and perform light lifting (e.g., office supplies).

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