Service Desk Specialist

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Nezda Technologies, Inc. - IT Service Desk Job DescriptionWe are seeking a skilled and motivated IT Service Desk Specialist to join our team. As a key member of our support staff, you will be responsible for providing timely and effective assistance to clients with their technical issues.The ideal candidate will possess excellent communication skills, a...

Thanks for the click. We know your time is valuable so we will get right to it.We've amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the...

At Emerson, we're committed to creating a global workplace that supports diversity and inclusion. We foster an environment where every employee is valued and respected for their unique experiences and perspectives.We're looking for a skilled Technical Support Professional to join our highly technical team. As a Remote Support Specialist, IT Service Desk,...

Service Desk Manager - Up to 120K - Makati HybridThe Service Desk Manager is responsible for leading and managing a 24/7 service desk team to ensure the delivery of high-quality technical support to our organization and its customers.This role involves overseeing day-to-day operations, optimizing processes, and fostering a customer-centric culture within the...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

Qualifications:5+ years of IT Service Desk experience in a BPO/call center environment.Strong troubleshooting skills in a high-volume environment.Knowledge of IT systems, networks, and ticketing tools (e.g., ServiceNow, Remedy).Key Responsibilities:Provide technical support via phone, email, or chat.Troubleshoot and resolve hardware, software, and network...

L2 Help Desk Specialist Job DescriptionWe are looking for a highly skilled and motivated L2 Help Desk Specialist to join our team.In this role, you will provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.You will identify, handle, analyze, and resolve issues and requests...

SUMMIT Outsourcing Inc. is a dynamic and supportive environment that values exceptional customer service. We are seeking a Help Desk Specialist to join our growing team in Makati, where you will play a critical role in building strong customer relationships through excellent communication and empathy.Job SummaryThe Help Desk Specialist will be responsible...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Required Skills and QualificationsExperience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsThe ideal candidate will have a proven track record of delivering excellent customer service and resolving...

Chubb, a leading insurance provider, seeks an experienced Service Desk Quality Improvement Specialist to enhance the quality of support provided by our Service Desk team.About the Role:Conduct regular quality assurance assessments of service desk ticket resolutions, live calls, and chat interactions to ensure compliance with quality standards.Identify trends...

We are looking for a highly skilled and experienced Senior Service Desk Analyst to join our team at Jardine Service Centre Philippines.The ideal candidate will have a strong background in IT support, excellent communication skills, and the ability to work independently with minimal supervision.Key Skills and Qualifications4+ years of experience in IT support...

Otter is seeking a highly motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the first point of contact for customers and will play a critical role in delivering exceptional customer service.Job OverviewYou will be responsible for responding to customer inquiries and resolving issues in a timely and professional...

About the roleJoin our dynamic IT Service Desk team at Trinity Workforce Solutions and play a crucial role in providing exceptional technical support to our clients. As an IT Service Desk specialist, you will be the first point of contact for users, troubleshooting issues and ensuring the seamless operation of our clients' technology infrastructure. This...

On-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionJOB DESCRIPTIONUnder the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD...

At Recruitment Hub by M and J Solutions Provider Inc., we are seeking a skilled Help Desk Support Specialist to join our team.This is an exciting opportunity for individuals who enjoy providing exceptional customer service and have a passion for resolving technical issues.About the Role:Assist customers via calls and provide timely resolution to concerns or...

About the RoleThe Customer Support Operations Manager position at Microbase Incorporated (Official Page) requires a highly organized individual to lead our service desk team. The ideal candidate will have excellent leadership skills, be able to motivate and develop their team members.Key ResponsibilitiesBuild strong relationships with internal and external...

Key ResponsibilitiesThe Service Desk Specialist will be responsible for:Responding to incoming calls and emails from customers, answering questions and resolving issues related to our products or services.Providing information and handling customer complaints in a professional and courteous manner.RequirementsTo succeed in this role, you will need:Minimum 6...

Job Overview:H2 Software Consulting Services Inc. is seeking a highly skilled IT Service Desk Shift Lead to oversee the IT Service Desk team. This role requires strong leadership and technical skills to ensure timely, effective solutions for customers.