Business Operations Specialist
1 month ago
Job Description:
We are seeking a highly skilled Business Analyst to join our team at RecruiterPH. As a Business Analyst, you will play a critical role in driving business growth and improving processes.
Key Responsibilities:
- Implement a structured approach to capturing business requirements and translating them into business insights for improving processes.
- Interact with customers and articulate requirements.
- Analyze solution options and recommend the preferred option.
- Make presentations to customers and internal stakeholders on the solution.
- Create detailed functional specifications as input for our systems analysis and design teams.
- Identify areas of additional opportunities to generate downstream business, over and beyond the scope of work defined by the client.
- Undertake research and enable dissemination of knowledge with the account team.
- Constantly look at ways and means to bring more discipline and rigor to the Business System Analysis function by adopting more structured methodologies and tools.
- Provide a point of view on topical subjects through contribution and authoring of thought/white papers.
- Ability to understand business problems/needs and translate them into sustainable data model design/solution.
- Responsible for capturing, and elaborating business requirements & real-time analytics use cases in the journey, customer campaign and real-time analytics and translating them into user stories and functional design.
Requirements:
- Excellent communication skills.
- Excellence in strategic and analytical problem-solving.
- Experience in business analysis.
- Must have 4-6 years of relevant experience in a BPO setting.
- Excellent skills in MS Office Tools (PowerPoint, Word, Excel).
- Immediate joiner is an advantage.
- College/Bachelor's Graduate (any field).
- Willing to work onsite.
- Okay to work on midshift/night and shifting schedule.
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