Business Operations Specialist

1 month ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time
Job Title: Business Analyst

Job Description:

We are seeking a highly skilled Business Analyst to join our team at RecruiterPH. As a Business Analyst, you will play a critical role in driving business growth and improving processes.

Key Responsibilities:

  • Implement a structured approach to capturing business requirements and translating them into business insights for improving processes.
  • Interact with customers and articulate requirements.
  • Analyze solution options and recommend the preferred option.
  • Make presentations to customers and internal stakeholders on the solution.
  • Create detailed functional specifications as input for our systems analysis and design teams.
  • Identify areas of additional opportunities to generate downstream business, over and beyond the scope of work defined by the client.
  • Undertake research and enable dissemination of knowledge with the account team.
  • Constantly look at ways and means to bring more discipline and rigor to the Business System Analysis function by adopting more structured methodologies and tools.
  • Provide a point of view on topical subjects through contribution and authoring of thought/white papers.
  • Ability to understand business problems/needs and translate them into sustainable data model design/solution.
  • Responsible for capturing, and elaborating business requirements & real-time analytics use cases in the journey, customer campaign and real-time analytics and translating them into user stories and functional design.

Requirements:

  • Excellent communication skills.
  • Excellence in strategic and analytical problem-solving.
  • Experience in business analysis.
  • Must have 4-6 years of relevant experience in a BPO setting.
  • Excellent skills in MS Office Tools (PowerPoint, Word, Excel).
  • Immediate joiner is an advantage.
  • College/Bachelor's Graduate (any field).
  • Willing to work onsite.
  • Okay to work on midshift/night and shifting schedule.


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