Branch Operations Manager
1 month ago
**Job Title:** Branch Operations Manager
Credit Review Associate at CEPAT KREDIT FINANCING INC.
**Overview:
Credit Review Associates play a vital role in the success of our organization. They oversee business development, profitability, and productivity of the branch office, ensuring effective completion of tasks by subordinates. With strong leadership skills and technical marketing expertise, they drive growth, manage client relationships, and spearhead marketing initiatives.
**Key Responsibilities:
* Oversee daily operations and conduct assessments to ensure growth of the branch office.
* Monitor production and releases, providing regular updates on branch operations status.
* Foster quality service through client and employee contact.
* Plan and implement programs for employees and clients, actively participating in their execution.
* Prepare competitors' analysis and market changes report, submitting it to the Immediate Superior.
* Spearhead marketing saturation drives, delivering results within agreed budgets.
* Maintain business partnerships with loan consultants, second-hand car dealers, and other organizations.
* Implement business plans and programs designed by the Marketing Group.
* Report regularly on branch performance to the Immediate Superior.
* Conduct final checks on loan applications, Credit Approval Memoranda, and loan documents.
* Handle client complaints or concerns escalated by staff members.
* Represent the branch during Management Committee meetings and other internal/external gatherings.
**Requirements:*
* Degree in Business Management, Sales, or Marketing (a plus)
* At least four years of work-related experience in branch operations, two years in a managerial or supervisory capacity
* Strong communication, decision-making, problem-solving, presentation, interpersonal, and networking skills
* Ability to resolve customer complaints amicably
* Persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical individual
* Willingness to undergo training in Ortigas Pasig for two weeks (with expenses covered by the company)
**Estimated Salary Range:** PHP 150,000 - PHP 200,000 per year
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