Financial Operations Specialist
1 month ago
We are seeking a skilled Financial Operations Specialist to join our team at CEPAT KREDIT FINANCING INC. This role involves overseeing the daily operations of our branch office, driving business growth and profitability, and ensuring excellent client service.
Key Responsibilities:
- Manage and oversee the branch and subordinates to ensure effective completion of their responsibilities.
- Conduct daily operation assessments to drive branch growth.
- Monitor and report on daily production and releases from the branch.
- Maintain excellent client and employee relationships to deliver quality service.
- Develop and implement programs for branch employees and clients.
- Prepare competitor analysis reports and submit them to senior management.
- Spearhead marketing efforts to increase brand awareness.
- Maintain business partnerships with key stakeholders.
- Implement business plans and programs designed by the marketing group.
- Deliver marketing activities within budget.
- Report regularly on branch performance to senior management.
- Review loan applications and credit approval memoranda.
- Handle client complaints and concerns.
- Represent the branch in internal and external meetings.
Requirements
- A degree in Business Management, Sales, or Marketing is preferred.
- At least four years of work experience in branch operations, with two years in a managerial or supervisory capacity.
- Excellent communication, problem-solving, presentation, interpersonal, and networking skills.
- The ability to resolve customer complaints amicably.
- Persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical skills.
Why Work with Us?
We offer a competitive salary of PHP 120,000 - 180,000 per month, depending on experience. Our comprehensive benefits package includes health insurance, retirement planning, and training opportunities. We also provide a generous relocation allowance and accommodation assistance for new hires.
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