Remote Technical Customer Support Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeJob Full time ₱1,000,000 - ₱1,200,000
Customer Experience Representative

We are seeking highly skilled and customer-focused professionals to provide exceptional technical support and troubleshooting services for a variety of clients across industries.

As a Customer Experience Representative, you will be responsible for responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding customers through solutions with patience and professionalism.

  • Technical Support: Provide timely and effective resolutions to customer inquiries via phone, chat, or email
  • Troubleshooting: Diagnose and resolve hardware, software, and network issues in a professional and courteous manner
  • Customer Interaction: Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Documentation: Document all customer interactions accurately in the system

Requirements:

  • Customer Service Experience: Proven track record of providing exceptional customer service in a call center environment
  • Technical Skills: Strong proficiency in English, both written and spoken, as well as basic computer skills
  • Communication: Excellent interpersonal skills and ability to communicate effectively with customers
  • Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment

Benefits:

  • HMO Coverage: Comprehensive medical coverage for employees and their dependents
  • Dental Coverage: Regular dental check-ups and cleanings
  • Rice Allowance: Monthly allowance for rice and meals
  • Career Growth: Opportunities for career advancement and professional growth

Working Conditions:

  • Sedentary Work: The role involves long periods of sitting and using a computer and headset

  • Remote Technical Support Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSpecialist Full time ₱1,000,000 - ₱1,200,000

    Job OpportunityDeliver expert technical support to clients as a highly skilled Remote Technical Support Specialist.Key Responsibilities:Respond promptly to inbound technical support requests via phone, chat, or email.Utilize exceptional problem-solving skills to diagnose and troubleshoot hardware, software, and network issues.Provide clear, step-by-step...

  • Technical Customer Support Representative

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time $40,000 - $50,000

    Customer Support ExpertWe are seeking a highly skilled and experienced Customer Support Specialist to join our team remotely. This individual will be responsible for delivering exceptional technical and functional support to customers.The successful candidate will work alongside an existing team of Support Specialists to assist clients with product...

  • Remote Technical Support Expert

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeDesktop Full time ₱4,500,000 - ₱8,000,000

    Job Role:A Desktop Support Specialist is required to provide technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies.This role involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal performance for users.Key...

  • Remote Technical Support Specialist

    2 days ago

    Makati City, National Capital Region, Philippines beBeetechnical Full time ₱6,000 - ₱7,200

    Job Role Summary:Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to provide exceptional remote support to our customers. This role involves managing and resolving technical issues, updating support tickets, and documenting processes.Key Responsibilities:Manage and update support tickets in a timely manner.Troubleshoot...

  • Technical Support Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱34,000 - ₱49,000

    Job TitleTechnical Support Specialist - Remote Work OpportunityAre you a skilled technical professional seeking a remote work opportunity? Look no further!This is an exciting chance to provide top-notch technical support to clients across various industries. As a Technical Support Specialist, you will be responsible for resolving hardware, software, and...

  • Technical Customer Support Representative

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time $25,000 - $40,000

    Customer Support Specialist OpportunityWe are seeking a skilled and enthusiastic customer support specialist to join our team.This role involves providing exceptional support to customers via various communication channels, including live chats, emails, and phone calls.Required Skills and QualificationsExcellent Communication Skills: The ability to...

  • Remote Technical Support Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

    Job OverviewWe are seeking skilled professionals to join our team as Technical Support Specialists. The ideal candidate will have strong technical skills and the ability to provide top-notch customer service.This is a remote position, allowing you to work from the comfort of your own home. As a Technical Support Specialist, you will be responsible for...

  • Remote Customer Support Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱5,000 - ₱7,000

    Customer Support OpportunityAre you a customer service expert looking for a new challenge? We are seeking a skilled and motivated Customer Support Specialist to join our team.As a Customer Support Specialist, you will be the primary point of contact for our customers, providing timely and effective support via phone, email, and live chat. You will work...

  • Remote Technical Support Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Remote Technical Support SpecialistDeliver exceptional customer experiences through timely and effective resolutions to technical issues.

  • Remote Customer Support Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱25,000 - ₱35,000

    Remote Customer Support SpecialistWe are seeking a highly skilled Remote Customer Support Specialist to join our team and deliver exceptional service to our clients.About the Role:The successful candidate will be responsible for providing timely and accurate resolution of customer issues, managing administrative tasks efficiently, and contributing to...