Technical Customer Support Representative

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time $25,000 - $40,000
Customer Support Specialist Opportunity

We are seeking a skilled and enthusiastic customer support specialist to join our team.

  • This role involves providing exceptional support to customers via various communication channels, including live chats, emails, and phone calls.
Required Skills and Qualifications
  • Excellent Communication Skills: The ability to effectively communicate with customers, both verbally and in writing, is essential for this role.
  • Technical Knowledge: Proficiency in using CRM systems, as well as experience working with live chat and email software, is required.
  • Crypto Experience: Personal or professional experience in the crypto industry is highly valued.
  • Analytical and Research Skills: The ability to analyze problems and provide effective solutions is crucial for this role.
  • Positive Attitude: A positive and responsible attitude, along with excellent time management skills, is necessary for success in this position.
Benefits
  • Remote Work Opportunities: As a member of our team, you will have the opportunity to work fully remotely, allowing for a better work-life balance.
  • Inclusive Environment: We strive to create an inclusive environment that values diversity and promotes collaboration.
  • Bonus Scheme: Our bonus scheme rewards employees for referring friends and delivering excellent results.
  • Paid Training: We invest in our employees' growth and development through paid intensive training and probation periods.
  • Greenhouse Conditions: We foster a supportive and motivational work environment that encourages self-development and career advancement.
About Us

We are a global company that provides technical, customer support, and CX services to tech companies around the world. Our mission is to deliver exceptional service while promoting a culture of care, individuality, and positivity.

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