Operations Team Manager

2 weeks ago

Carmona, Calabarzon, Philippines beBeeOperations Full time $50,835 - $70,851
Job Description

As a Team Lead, you will oversee the daily operations of a records management team, ensuring efficient and compliant lifecycle management of organizational records. This role involves supervising team members, implementing records policies and procedures, managing record-keeping systems, and adhering to legal, regulatory, and organizational requirements for records retention, access, and disposition.

  • Supervise and train team members to ensure they have the necessary skills and knowledge to perform their duties effectively.

  • Delegate tasks, monitor performance, and provide constructive feedback and coaching to team members.

  • Conduct regular team meetings to discuss progress, challenges, and updates.

  • Assist in the recruitment, onboarding, and performance evaluations of team members.

  • Oversee the entire records lifecycle, including creation, receipt, maintenance, use, and disposition of physical and electronic records.

  • Ensure accurate and timely filing, indexing, and retrieval of records.

  • Manage the circulation of records, ensuring proper tracking and accountability.

  • Coordinate off-site storage and retrieval of inactive records with vendors.

  • Supervise the secure destruction of records in accordance with retention schedules and policies.

  • Implement and enforce the organization's records management policies, procedures, and retention schedules.

  • Ensure compliance with relevant legal and regulatory requirements (e.g., data privacy laws, industry-specific regulations, audit requirements).

  • Assist in internal and external audits related to records management.

  • Identify and escalate compliance risks related to record-keeping practices.

  • Serve as a primary point of contact for internal departments regarding records management queries and requests.

  • Maintain accurate documentation of records inventory, retention schedules, and disposition logs.

Required Skills and Qualifications

We are looking for a candidate with:

  • Diploma or GED in any field or course.

  • Minimum of 2 years' experience in similar field as a team lead is preferred.

  • Background in warehouse operations, supply chain operations or records management.

  • Strong understanding of records management principles, best practices, and industry standards (e.g., ISO).

  • In-depth knowledge of relevant data privacy laws and regulations.

  • Excellent leadership, team management, and mentoring skills.

  • Strong organizational skills with meticulous attention to detail.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Excellent written and verbal communication skills.

  • Strong problem-solving and analytical abilities.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • High level of integrity and discretion when handling confidential information.

Benefits

We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.

Others

Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.

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