Customer Relationship Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeRelationship Full time $50,000 - $80,000
Job Description

We are seeking a highly skilled Customer Relationship Professional to join our team. In this role, you will be responsible for establishing and maintaining effective relationships with key decision-makers.

Your primary objective will be to foster strong bonds with clients, ensuring their satisfaction and loyalty. You will work closely with the sales team to identify opportunities for growth and expansion.

You will also be responsible for managing customer inquiries, providing timely follow-up, and ensuring that all communications are clear and professional.

A successful candidate will have excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders. They will also possess strong analytical skills, with the ability to assess customer needs and recommend solutions.

Required Skills and Qualifications
  • Minimum of 2 years of call center or related experience
  • Familiarity with productivity software, CRM systems, and other call center technologies
  • Proven experience in case management or customer service roles
  • Proficiency in Salesforce or similar CRM platforms
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Excellent problem-solving skills and attention to detail
Benefits

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, including a comprehensive health insurance plan, 401(k) matching program, and paid time off.

We also provide ongoing training and development opportunities, allowing you to grow and advance your career within the company.

Others

We value diversity and inclusion in the workplace and are committed to creating a welcoming and inclusive environment for all employees.

We also prioritize work-life balance and provide flexible scheduling options to accommodate the needs of our employees.

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