Senior Customer Relationship Strategist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

About Us

We are a digital-first company empowering everyday Asian women and inspiring self-confidence.

We have an omnichannel presence across Southeast Asia and the United States of America.

The Role

Our mission is to become the most thoughtful brand globally for the Asian female consumer. We seek a strategic CRM Manager to lead our customer engagement, retention, and loyalty efforts through data-driven campaigns and platform optimization.

  • Customer-obsessed, creating impactful brand-building experiences
  • Experience managing loyalty or membership programs in retail or e-commerce
  • Hands-on experience with CRM tools and marketing automation programs
  • Analytical skills to interpret data, generate insights, and optimize performance
  • Experience managing vendors and evaluating marketing tech tools
  • A strong collaborator and effective communicator
Main Responsibilities
  • Develop and execute CRM and Loyalty strategy across channels
  • Stay updated on martech trends to improve CRM strategy and tools
  • Analyze customer data and campaign performance to uncover insights
  • Manage CRM vendor partnerships and lead platform evaluations
Requirements
  • Bachelor's degree in Marketing, Business, or a related field
  • Min. 5 years of experience in a CRM role, preferably in retail or e-commerce
  • Proven experience leading a team

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