Print Device Service Representative

1 day ago


Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱400,000 - ₱800,000
Technical Support Specialist

This role requires a technical support specialist with experience in troubleshooting and resolving issues with Xerox multifunction printers and copiers.

Key Responsibilities:
  • Provide remote technical support to clients using Xerox devices.
  • Gather essential information about the client, device model, serial number, and issue description.
  • Troubleshoot common issues such as paper jams, print streaks, and driver problems remotely.
  • Guide users through troubleshooting steps or access their systems remotely to resolve problems.
  • Install and troubleshoot printer drivers.
  • Address network configuration issues like IP conflicts or device connectivity.
  • Document service activities in a CRM system, including timestamps, machine details, issue descriptions, steps taken, and resolution status.
  • Escalate unresolved issues to senior technicians with clear documentation.
Required Qualifications:
  • Xerox Experience: 2–5 years of direct technical support experience working with Xerox printers and copiers.
  • Technical Expertise: Strong knowledge of multifunction printers, copiers, and common hardware/software issues. Familiarity with brands like HP, Ricoh, or Canon is a plus.
  • Remote Access Skills: Proficiency with remote tools to access and configure customer systems securely.
  • Communication: Excellent spoken and written English to deliver clear, empathetic, and professional support.


  • Mabalacat, Central Luzon, Philippines beBeePrintProductionCoordinator Full time $7,200 - $7,800

    Job DescriptionWe are seeking a skilled Print Production Coordinator to manage print orders for our online printing services. As a key member of the team, you will be responsible for coordinating with clients, overseeing production processes, and maintaining high-quality standards.This is an ideal opportunity for individuals with 3-4 years of experience in...


  • Mabalacat, Central Luzon, Philippines beBeeTechnical Full time ₱3,600,000 - ₱5,100,000

    Technical Support ProfessionalWe are seeking a highly skilled and motivated individual to provide technical support to end users across the organization.This role is critical in delivering exceptional IT service to employees at all levels, including senior and executive leadership.Key ResponsibilitiesProvide technical assistance for PCs, Windows operating...


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000

    Customer Service Representative Job">We are seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong problem-solving ability.">The Customer Service Representative will be responsible for handling...


  • Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱220,000 - ₱280,000

    Job Title: Multilingual Customer Service RepresentativeWe are seeking a highly skilled and experienced Multilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer support to clients across multiple languages.


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time $18,000 - $25,000

    Customer Service Representative JobWe are seeking a highly skilled and dedicated Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong ability to problem-solve and think critically.Job Responsibilities:Provide exceptional customer...


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Customer Service Role OverviewWe are seeking skilled customer service representatives to deliver exceptional support and build strong relationships with clients.The ideal candidate will be passionate about delivering top-notch customer experiences, thrive in a team environment, and possess excellent communication skills.Answer inbound calls and respond to...


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱550,000 - ₱1,245,000

    Remote Call Center Representatives work with clients to resolve customer inquiries in a professional and efficient manner. Their primary responsibility is to handle inbound and outbound calls, ensuring that clients receive exceptional service.This role requires strong communication skills, problem-solving abilities, and attention to detail. The...


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time $24,000 - $42,000

    Job Title: Remote Customer Service RepresentativeThis role offers an opportunity to provide exceptional customer service in a remote setting. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work independently.Responsibilities include handling inbound and outbound calls, resolving customer issues...


  • Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,500,000

    Remote Customer Service RepresentativeThe role of Remote Customer Service Representative involves handling inbound and outbound customer interactions in a professional and efficient manner.To excel in this position, you will need to be proficient in English, both written and spoken, as well as possess strong problem-solving skills and the ability to...


  • Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job TitleMCI is a leading Business Process Outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of clients.We're looking for enthusiastic call center representatives to support a range of customer service initiatives for well-known clients.This is an opportunity to contribute to high-impact projects with iconic...