IT Service Delivery Specialist

Network Services ExpertThe primary function of this role is to deliver exceptional service to business customers by effectively managing and troubleshooting SDWAN networks, data circuits, VoIP services, VPNs, managed routers, firewalls, and custom-managed services.Key Responsibilities:Manage and troubleshoot SDWAN networks with an emphasis on Versa Networks,...

Customer Service Team LeadWe are seeking a seasoned leader to oversee our customer support teams, driving exceptional service delivery for e-commerce brands.Manage and motivate customer support teams to deliver top-notch service.A minimum of 3 years' leadership experience in customer service, preferably in e-commerce.Proven track record in managing KPIs,...

Job Title Join a company with multiple sectors and operate across various countries. We are looking for a Talent Delivery Specialist to design and execute tailored recruitment strategies. This role will work closely with clients, leveraging best people, latest technology, and real-time talent intelligence.The successful candidate will play a key role in...

Job TitleClinical Operations ManagerJob DescriptionWe are seeking a highly skilled Clinical Operations Manager to oversee the delivery of our clinical services across onsite and virtual channels. This role will act as the key clinical operations representative for enterprise clients in assigned regions, ensuring exceptional delivery of services, providing...

Dispatch Support Specialist Job OverviewAs a Dispatch Support Specialist, you will play a pivotal role in facilitating same-day deliveries across the US. This includes dispatching runs, communicating effectively with cross-functional teams, and interacting with driver agents to ensure seamless delivery operations.The ideal candidate will possess strong...

Remote Customer Service Representative PositionThis role involves providing exceptional customer service through inbound and outbound calls. Our ideal candidate is a motivated individual with excellent communication skills and a passion for delivering outstanding service.ResponsibilitiesHandle customer inquiries and resolve issues in a timely and...

Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to join our team. This challenging and rewarding career opportunity is perfect for someone who wants to excel in the IT industry.The successful candidate will be responsible for providing technical assistance, troubleshooting and resolving technical issues, and documenting...

Operations Specialist RoleThis position plays a key role in supporting tools, processes and reporting to enable the delivery team to operate effectively within the customer success function.The ideal candidate will be able to analyze complex problems, develop creative solutions and communicate effectively with stakeholders at all levels.

Job Overview:As a seasoned project manager, you will be responsible for overseeing the delivery process of new orders from initiation to completion. Your primary objective is to ensure seamless execution and enhance the overall customer experience by minimizing handoffs between departments.Key Responsibilities:Manage the entire delivery process for assigned...

Deliverability Expert WantedWe are seeking a skilled Deliverability Expert to research and solve delivery challenges. This role will focus on analyzing datasets and using 3rd party insights to diagnose deliverability issues.Research and analyze deliverability metrics to improve sending reputations.Collaborate with creators to address blocklists, spam traps,...