
Administrative Business Process Coordinator
15 hours ago
The Operations Support Specialist plays a key role in streamlining core business functions. This role handles day-to-day tasks across financial, HR, and administrative operations, while also assisting with onboarding and internal coordination.
Main Responsibilities:- Financial Management & Administration
Initiate and track payments, reconcile monthly credit card transactions, manage expense reimbursements, and coordinate with internal stakeholders.
- Accounts Payable & Bill Payment
Own day-to-day management of bill payment systems, including invoice entry, coding, approvals, and payment execution, communicate directly with vendors to confirm payment timing, request documentation, and resolve discrepancies.
- Track aging payables and flag overdue items or payment risks, ensure all bill pay activity is properly documented and aligned with internal approval workflows.
- Payroll Management
Run biweekly payroll for employees and contractors, ensuring timely and accurate payment, manage bonuses, commissions, and contractor disbursements in coordination with department leads.
- Maintain payroll records and documentation in accordance with compliance standards, prepare payroll reports and support audits or reporting requests as needed.
- Bookkeeping & Financial Operations
Enter and categorize transactions in accounting software to maintain accurate records, assist with monthly close tasks in coordination with the finance team.
- Support cross-system reconciliation across bank accounts, bill payment systems, payroll systems, and internal records, maintain organized financial documentation to support reporting and compliance.
- Tax Compliance & Reporting
File sales tax returns accurately and on time, coordinate with external accountants to support sales tax compliance and respond to documentation requests.
- Organize and maintain tax-related records to support annual filings and audits, prepare and submit documentation needed for year-end tax prep in coordination with external accountants.
- Onboarding & Employee Experience
Set up new employee and contractor accounts across digital platforms, prepare and maintain onboarding materials, including welcome packets, policies, and documentation checklists.
- Coordinate with department leads to ensure smooth onboarding and system access, support internal tracking of onboarding progress and documentation status.
- General Operations & Administrative Support
Assist with scheduling internal meetings, vendor calls, and other logistics as needed by the leadership team, maintain organized shared drives, folders, and documentation systems.
- Draft SOPs and internal process documentation related to the role's responsibilities, support ad hoc administrative needs across operations, finance, HR, marketing, and general business functions and projects.
- 3-5 years of experience in administrative, finance, or operations support roles
Proven ability to handle sensitive financial and HR information with discretion and accuracy, self-starter with a systems mindset who can build, refine, and own repeatable workflows.
- Highly organized, dependable, and proactive in identifying and solving problems, strong English written and verbal communication skills across teams and external partners.
- Comfortable working in a remote environment across time zones, experience with tools such as accounting software, payroll systems, Google Workspace, and Excel/Sheets.
- Familiarity with sales tax filings, payroll processes, and vendor management is a plus.
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