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Help Desk Technician Job

2 weeks ago


Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time
About the Role

We are seeking a highly skilled Desktop Engineer to join our team at Tahche Outsourcing Services Inc.

About the Company:

Tahche Outsourcing Services Inc is a rapidly growing technology solutions provider focused on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services.

Key Responsibilities:

  • Deliver IT support to clients via a ticketing system (Connectwise)
  • Document and resolve customer issues in all areas of IT support
  • Analyze and document unfamiliar client/server network environments
  • Perform rapid analysis of workstation level incidents

Requirements:

  1. At least 2-4+ years of solid desktop support experience
  2. Strong desktop OS skills Windows 10/11 Desktop Operating System
  3. Competency with PC, Server and peripheral hardware troubleshooting