Help Desk Associate
1 week ago
We're on the hunt for an experienced and empathetic Help Desk Associate to join our team at Neks Job Philippines
About the Job:This role involves troubleshooting technical issues, providing customer support, and escalating complex problems to senior representatives. If you're a tech-savvy individual with excellent communication skills, we'd love to hear from you
Responsibilities:- Troubleshoot technical issues via phone or email
- Provide step-by-step solutions and guidance to customers
- Educate customers on product usage and features
- Technical knowledge of IT systems and software
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment
Benefits include competitive salary, exciting performance bonuses & account-specific allowances, comprehensive healthcare benefits, and more
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Help Desk Associate
1 week ago
Cebu City, Central Visayas, Philippines Neksjob Full timeWhat We Are Looking ForWe are seeking a highly skilled and motivated Help Desk Associate to join our team in Cebu. The ideal candidate should have:At least 6 months of call center experienceGood communication skillsSavvy in computer and internet navigationAs a Help Desk Associate at Neksjob, you will have the opportunity to work with a talented and diverse...
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Help Desk Associate
1 day ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeBecome a Help Desk Associate with TDCX Philippines and start a successful career in customer support!We are seeking highly skilled individuals to provide technical assistance and support to our partner brands. As a Help Desk Associate, you will be responsible for delivering exceptional customer service and resolving customer inquiries and issues.The ideal...
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Help Desk Professional
11 hours ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeIf you're a people person with a passion for delivering exceptional customer experiences, we want to hear from you!About Us:Neksjob Corporation is a leading provider of customer service solutions, dedicated to helping businesses like yours succeed in today's competitive market.The Role:We're seeking a Help Desk Professional who can provide top-notch...
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Help Desk Professional
1 week ago
Bacolod City, Western Visayas, Philippines Neks Job Philippines Full timeWe are Neks Job Philippines, a leading provider of customer service solutions. As a Help Desk Professional, you will play a critical role in ensuring that our customers receive exceptional support and service.Responsibilities:Handle customer inquiries and concerns via phone, email, or chatProvide technical support and guidance to customersIdentify and...
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Help Desk Specialist
3 days ago
Iloilo City, Western Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines is seeking a Help Desk Specialist to join our team. The successful candidate will be responsible for providing technical support to our customers, and will require excellent communication and problem-solving skills.About the Role:The Help Desk Specialist will be the primary point of contact for customers with technical queries, and will...
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Help Desk Associate
1 week ago
Cebu City, Central Visayas, Philippines Neksjob Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Help Desk Associate. As a member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and concerns via phone, email, and chat platforms.Provide technical support...
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Help Desk Analyst
5 days ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full timeAbout Our TeamWe make it a point to ensure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.RequirementsGraduate of Two-year...
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Help Desk Engineer
1 week ago
Iloilo City, Western Visayas, Philippines TGI Full timeJob Details:The Help Desk Engineer will be responsible for providing technical support to clients, resolving complex technical concerns.Key Responsibilities:Provide first-line support for client technical issues via phone, email, or onsite visitsTroubleshoot and resolve complex technical concerns efficientlyEscalate issues to Level 2 or Level 3 support as...
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Technology Help Desk Associate
2 weeks ago
Cebu City, Central Visayas, Philippines QBE Insurance Group Full timeTechnology Help Desk AssociateApply locations: Cebu, PhilippinesTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: 330732Primary DetailsThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT...
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Help Desk Specialist
2 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeOP360 is committed to delivering exceptional service to our clients, and we need a talented Help Desk Specialist to help us achieve this goal. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to customers, answering questions, and resolving issues.Requirements:Diploma in a relevant field (e.g., IT, Computer...
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Help Desk Engineer
10 hours ago
Cebu City, Central Visayas, Philippines Collabera Digital Full timeCollabera Digital is a leader in AI-driven software engineering services, working with Global 2000 clients to accelerate innovation. We are currently seeking an experienced Help Desk Engineer to join our team in Pasig.About the PositionThis full-time on-site role requires an IT Support Specialist to provide technical support and troubleshooting for desktop...
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Help Desk Professional
1 week ago
Cebu City, Central Visayas, Philippines Neksjob Full timeWe're seeking a highly motivated Help Desk Professional to join our team at Neksjob. As a Help Desk Professional, you'll be responsible for providing top-notch customer service and support to our clients.Main Responsibilities:Respond to customer inquiries and provide solutions to their problemsCollaborate with internal teams to resolve complex customer...
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Help Desk Specialist
2 days ago
Cebu City, Central Visayas, Philippines SVC PH Inc. Full timeSVC PH Inc. is a dynamic company that provides call center services to clients across the globe. We are currently seeking a Pharmacy Benefits Associate to join our team.In this role, you will be responsible for assisting customers with managing pharmacy prescription benefits, handling processing issues, and acquiring savings cards. You will also work closely...
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Help Desk Operations Coordinator
5 days ago
Iloilo City, Western Visayas, Philippines Metacom Careers Full time**Job Details:**We are looking for a Help Desk Operations Coordinator to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, resolving issues, and maintaining a positive customer experience.Main Job Functions:Customer Interaction: Respond to customer inquiries via various...
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IT Help Desk Team Lead
3 weeks ago
Cebu City, Central Visayas, Philippines Drake International Philippines Full timeOne of Drake's top IT clients is looking for an IT Help Desk Team Lead who thrives on promoting process improvements, standardization, and effective communication while driving excellence in outsourced IT support operations.Responsibilities:Conduct direct observation and analysis of Level 1 Help Desk operations to document current workflows, troubleshooting...
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Help Desk Professional
1 day ago
Cebu City, Central Visayas, Philippines Work Services Full timeWork Services is looking for a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be the first point of contact for our customers, providing them with technical support and assistance via phone or email.The ideal candidate will have excellent technical skills, as well as the ability to communicate complex technical...
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IT Help Desk Technician
6 days ago
Cebu City, Central Visayas, Philippines Withintelligence Full timeAbout the RoleWe are seeking an experienced IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and escalating complex problems as needed.The ideal candidate will have a strong understanding of IT systems, excellent communication...
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Help Desk Representative
7 days ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeWe are seeking a Help Desk Representative to join our team at Talent Outsourcing Channel Solutions. As a Help Desk Representative, you will be responsible for handling customer inquiries and providing technical support for our home security systems.About the Job:The ideal candidate will have excellent communication and problem-solving skills, as well as the...
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Information Technology Help Desk Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Vervent Full timeInformation Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesThis is a full-time, on-site role in Sibulan for an Information Technology Help Desk Manager at Vervent. The Help Desk Manager will be responsible for assisting the Director of IT Operations with managing and overseeing all areas of Vervent's help desk, including tickets,...
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Help Desk Support Specialist
3 days ago
Iloilo City, Western Visayas, Philippines Addforce Full timeAt Addforce, we're looking for a skilled Help Desk Support Specialist to join our team.About UsWe are a dynamic and growing organization committed to delivering exceptional customer experiences.Salary and BenefitsWe offer a competitive salary package of up to 25,000 and a range of benefits that make us stand out from the rest.Job DescriptionAs a Customer...