
Chief Patient Advocate
18 hours ago
Mental health challenges impact millions worldwide, yet many lack access to proper care. Opioid overdoses are the leading cause of death for people under 50.
As a clinician-led, tech-enabled provider group, we offer culturally competent behavioral healthcare, addiction care, medication management, crisis intervention, and care coordination to help individuals regain control over their lives.
Our mission is to create a future where underserved communities have equal access to high-quality behavioral health and addiction care.
We're not just an employer; we're part of a movement to unite and foster a world where health equity and effortless access to exceptional mental healthcare coexist.
Benefits Navigator ResponsibilitiesThe Benefits Navigator will play a crucial role in empowering patients with confidence by verifying insurance benefits and running prescription monitoring program reports to support safe prescribing practices.
This friendly and supportive resource removes barriers so patients can focus on their mental health journey.
- Performing contracting tasks according to job requirements
- Conducting timely insurance verifications
- Communicating with patients to provide accurate information about their coverage
- Running prescription history reports through the prescription monitoring platform
- Entering client personal health information and other clinical data
- Other tasks assigned by the Lead Care Navigator
You'll excel in this role if you're a:
- Superb Communicator: Excellent verbal and written communication skills
- Tech and Data-Savvy: Able to easily adapt to unfamiliar technologies and organize, analyze, and input data
- Compassionate: Naturally empathetic and compassionate towards patients needing mental health care
- Insurance Expertise: High level of knowledge in health insurance to provide patients with accurate information related to their coverage
- Mission-Driven: Dedicated to increasing access to mental health and substance use treatment for those in need
What We Offer You:
- Be part of a mission-driven mental health organization and play a direct role in changing lives
- Collaborate with a team of like-minded professionals to support your growth
- A comprehensive training program
- Remote work setting
- Opportunity to earn performance-based bonuses in recognition of your contributions and commitment to our mission
- Opportunity for upskilling, professional development, and general growth within the organization
Join us in making a difference in the lives of those who need it most.
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