Patient Care Specialist

11 hours ago


Mandaue City, Central Visayas, Philippines beBeeAdvocate Full time $50,000 - $75,000
Job Overview

We are seeking a compassionate and dedicated professional to serve as a patient advocate. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to navigate complex healthcare systems.

Key Responsibilities:
  • Enroll patients in philanthropic aid programs, ensuring seamless access to essential medical care.
  • Effectively manage post-enrollment tasks, including submitting claims and ordering medications, to streamline the patient experience.
  • Review patient enrollments for accuracy and completeness, maintaining high standards of quality and attention to detail.
  • Educate patients on their financial options and provide them with the support they need to make informed decisions about their healthcare.
  • Identify opportunities to improve Atlas products and services, fostering a culture of continuous improvement.
Requirements:
  • Proven experience working in a high-performance environment with a strong focus on accountability.
  • Hands-on experience working in healthcare is essential, with a deep understanding of the complexities involved.
  • High school diploma or equivalent, with a strong emphasis on effective communication and interpersonal skills.
  • Excellent written and verbal communication skills, with proficiency in English language.
  • Computer literacy and attention to detail, with the ability to work accurately and efficiently in a fast-paced environment.
  • Strong emotional intelligence and empathy, with the ability to offer genuine support and compassion to patients.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Passion for improving patient outcomes and advancing healthcare accessibility.
  • Commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
Technical Requirements:
  • Reliable internet connection with minimum upload speed of 2 Mbps and download speed of 5 Mbps.
  • Specific modem/router requirements, ensuring a stable and secure connection for company-issued phones and other devices.
  • Compliance with HIPAA regulations and a commitment to maintaining a distraction-free office environment that represents the company professionally.
About the Role:

This is an exciting opportunity to join our team and contribute to improving patient outcomes and advancing healthcare accessibility. We are looking for a highly motivated and dedicated individual who shares our passion for delivering exceptional patient care.

As a patient advocate, you will play a critical role in ensuring that patients receive the support they need to navigate complex healthcare systems. Your expertise and dedication will make a tangible difference in the lives of patients and their families.



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