
Patient Care Specialist
11 hours ago
We are seeking a compassionate and dedicated professional to serve as a patient advocate. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to navigate complex healthcare systems.
Key Responsibilities:- Enroll patients in philanthropic aid programs, ensuring seamless access to essential medical care.
- Effectively manage post-enrollment tasks, including submitting claims and ordering medications, to streamline the patient experience.
- Review patient enrollments for accuracy and completeness, maintaining high standards of quality and attention to detail.
- Educate patients on their financial options and provide them with the support they need to make informed decisions about their healthcare.
- Identify opportunities to improve Atlas products and services, fostering a culture of continuous improvement.
- Proven experience working in a high-performance environment with a strong focus on accountability.
- Hands-on experience working in healthcare is essential, with a deep understanding of the complexities involved.
- High school diploma or equivalent, with a strong emphasis on effective communication and interpersonal skills.
- Excellent written and verbal communication skills, with proficiency in English language.
- Computer literacy and attention to detail, with the ability to work accurately and efficiently in a fast-paced environment.
- Strong emotional intelligence and empathy, with the ability to offer genuine support and compassion to patients.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Passion for improving patient outcomes and advancing healthcare accessibility.
- Commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
- Reliable internet connection with minimum upload speed of 2 Mbps and download speed of 5 Mbps.
- Specific modem/router requirements, ensuring a stable and secure connection for company-issued phones and other devices.
- Compliance with HIPAA regulations and a commitment to maintaining a distraction-free office environment that represents the company professionally.
This is an exciting opportunity to join our team and contribute to improving patient outcomes and advancing healthcare accessibility. We are looking for a highly motivated and dedicated individual who shares our passion for delivering exceptional patient care.
As a patient advocate, you will play a critical role in ensuring that patients receive the support they need to navigate complex healthcare systems. Your expertise and dedication will make a tangible difference in the lives of patients and their families.
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