Learning Success Advocate

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSupport Full time $45,000 - $65,000
Job Overview

We are seeking a highly skilled and empathetic customer support specialist to join our team. In this role, you will provide exceptional care and support to learners and prospective learners, fostering their success in achieving their learning goals.

Key Responsibilities:
  • Deliver outstanding customer service by proactively addressing learner concerns and taking thoughtful actions to resolve issues effectively.
  • Direct learners to relevant resources, ensuring they have access to the tools, policies, and support services they need.
  • Assist with the general orientation of new learners, providing guidance on company processes and available resources.
  • Review and interpret learner data and metrics to identify at-risk learners and provide tailored advice and interventions.
  • Encourage learners to build accountability for their decisions and understand the impact of their actions on their academic success.
Requirements:
  • Proficiency in reading, writing, and comprehending English.
  • Excellent interpersonal and customer service skills, with the ability to engage effectively with diverse groups.
  • Strong attention to detail, coupled with exceptional analytical and investigative skills.
  • Ability to work independently in a fast-paced environment.
  • Outstanding multitasking and prioritization abilities to manage competing demands efficiently.
  • Demonstrated commitment to teamwork and collaboration, particularly in a remote working environment.

  • Student Learning Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeEducational Full time ₱72,000 - ₱78,000

    Job Description:Educational Support Specialists play a pivotal role in ensuring the success of educational institutions by providing comprehensive support to instructors, tracking student progress, and delivering exceptional customer service.They coordinate with instructors to ensure seamless academic delivery and provide quality assistance to students and...

  • Client Success Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000

    About the RoleWe are seeking a dedicated individual to enhance client experiences and drive success.Key Responsibilities:Escalation Resolution (60%): Handle complaints, resolve issues within established criteria, and provide support to team members.Team Leadership (10%): Manage the daily performance of the Client Experience Team, conduct quarterly...

  • Brand Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeMarketing Full time $6,000 - $7,200

    Job Title: Brand AdvocateAs a pivotal member of our marketing team, you will be responsible for crafting and implementing comprehensive marketing strategies that drive brand awareness and customer engagement. You will collaborate with cross-functional teams to create and execute impactful marketing campaigns, analyze performance metrics, and identify...

  • Customer Success Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱1,000,000

    Key responsibilities for this role include managing high volumes of customer contacts and communications via phone and email daily, verifying contact information using search and productivity tools, and conducting health checks at recurring intervals to gauge product satisfaction and value completion.This position requires developing product knowledge to...

  • Learning Experience Developer

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeDesigner Full time ₱800,000 - ₱1,200,000

    Job DescriptionAs a Learning Experience Designer, you will play a key role in creating engaging and effective learning programs for learners across various roles.The ideal candidate will have experience in instructional design, adult learning methodologies, and eLearning authoring tools. They will be responsible for developing course content, graphics,...

  • Learning Experience Designer

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeExperience Full time $70,000 - $92,000

    Learning Experience SpecialistGet expert advice on this role and more features.The Learning Experience Specialist will provide strategic leadership in designing learning experiences that engage learners and drive business results.Responsibilities:Learning Experience Design:Conduct robust learning needs analysis to identify opportunities for training...

  • Strategic Project Leadership Role

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeProjectManagement Full time $150,000 - $250,000

    Effective project management is critical to the success of our technology initiatives. We are seeking an experienced Enterprise Project Manager to lead our global projects.Our ideal candidate will ensure programs and projects are delivered within schedule, scope, cost, budget, and resource expectationsThey will identify key technical and project risks and...

  • Technical Client Success Specialist

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeSuccess Full time ₱800 - ₱1,300

    Unlock your potential in a dynamic role that combines client success and technical expertise. As our Technical Client Success Manager, you will play a pivotal part in ensuring client satisfaction and project success. Your bridge-building skills will connect our clients with our internal team of developers who craft innovative AI-powered solutions.Key...

  • Senior Learning Innovation Specialist

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeLearning Full time $80,000 - $100,000

    Job DescriptionKey ResponsibilitiesDevelop and execute comprehensive training strategies to drive business growth.Collaborate with cross-functional teams to enhance employee engagement and success.Foster strong relationships with external clients to align on training needs and results.Provide regular updates to senior management and contribute to a global...

  • E-Learning Content Developer

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeEducational Full time $50,000 - $90,000

    Content Creator and Presentation Specialist">We are seeking a skilled professional to craft engaging educational content using Storyline 360. The ideal candidate will possess strong English communication skills, both written and spoken, and demonstrate expertise in content structuring and instructional design.Key Responsibilities:Create and format...