Rental Vehicle Coordinator Position

1 day ago


Baguio City, Cordillera, Philippines Neksjob Full time

Neksjob: Car Rental Agent Role

As a key member of our team at Neksjob, the Car Rental Agent plays a vital role in delivering exceptional customer service and efficiently managing the rental process from start to finish. Key responsibilities include assisting customers in selecting vehicles, processing rentals, handling returns, and ensuring a seamless experience.

What's in it for You?

  • We offer HMO benefits for you and your loved ones, providing comprehensive healthcare support.
  • Our company values career growth and advancement, offering opportunities for professional development.
  • We prioritize a healthy work environment, fostering a positive and productive atmosphere.
  • Enjoy a balance between work and personal life with our flexible scheduling options.
  • Competitive salary packages ensure that you are fairly compensated for your skills and expertise.

Requirements:

  • College graduates or those who have completed 60 units of college coursework.
  • 2-year vocational course graduates with relevant industry experience.
  • Senior high school graduates with at least 6 months of work experience or continuous call center experience.
  • High school graduates with 6 months of continuous call center experience.
  • A willingness to work on holidays and weekends, as well as night shifts and shifting schedules.

Key Responsibilities:

  • Greet customers and assist them with their rental inquiries and reservations.
  • Provide information about available vehicles, rental policies, and pricing.
  • Process rental agreements, including paperwork and payment transactions.
  • Inspect vehicles for cleanliness and damage before and after rentals.
  • Coordinate vehicle availability and manage fleet inventory.
  • Address customer concerns and resolve issues in a timely manner.
  • Maintain accurate records of rentals, returns, and customer interactions.
  • Promote additional services, such as insurance and upgrades, to enhance customer experience.
  • Assist with administrative tasks as needed, including phone calls and other tasks.


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