Bilingual Customer Service Representative

2 weeks ago

San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000

Job Description

We are seeking a highly motivated and dedicated Bilingual Customer Service Representative to join our team. As a customer service representative, you will be the primary point of contact for customers, providing exceptional service and support through various communication channels.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A strong understanding of business principles and processes is also essential.

As a customer service representative, your primary responsibilities will include:

  • Handling customer inquiries and resolving issues in a professional and courteous manner.
  • Providing product information and answering questions related to company services.
  • Processing transactions and handling payments.
  • Collaborating with internal teams to resolve complex customer issues.

Required Skills and Qualifications

To be successful as a customer service representative, you must have the following skills and qualifications:

  • Bachelor's degree in a relevant field (such as business or communications).
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office Suite.

Benefits

We offer a competitive salary and benefits package, including:

  • Medical and dental insurance.
  • 401(k) matching program.
  • Paid time off and holidays.
  • Opportunities for career advancement and professional growth.

Other Requirements

Additional requirements for this role include:

  • Availability to work flexible hours, including evenings and weekends.
  • Ability to pass a background check.
  • Willingness to participate in ongoing training and development programs.

Apply Now

If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, please submit your application today

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