Bilingual Customer Support Specialist

2 days ago

San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000
Job Overview

This is a full-time opportunity to work as a customer service representative, handling inbound and outbound calls in both English and Spanish. As a bilingual representative, you will be responsible for providing clear and accurate information to customers.

Your primary responsibilities will include managing customer inquiries, resolving issues, and escalating complex problems to the appropriate teams when necessary.

  • Manage calls in both English and Spanish.
  • Communicate effectively with customers across both languages.
  • Assist customers with billing inquiries, account updates, and general support.
  • Document customer interactions with precision and attention to detail.
  • Escalate complex issues to the appropriate teams when necessary.

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