Medical Office Coordinator

1 day ago


Caloocan City, National Capital Region, Philippines beBeeAdministrative Full time ₱5,000 - ₱7,000
Job Overview

The Virtual Medical Receptionist plays a crucial role in our team, providing top-notch customer service and administrative support to patients. As the first point of contact, you will effectively manage phone calls, schedule appointments, update patient records, and ensure seamless communication between patients and healthcare providers.

This position requires excellent organizational skills, a strong attention to detail, and the ability to work independently in a remote environment.

Key Responsibilities:
  • Answer and manage incoming phone calls and inquiries from patients.
  • Schedule appointments and maintain the medical provider's calendar efficiently.
  • Collect and update patient information accurately in the electronic health record system.
  • Provide patients with information about services, procedures, and protocols.
  • Handle patient check-ins and follow-up communications.
  • Collaborate with other medical staff to ensure quality patient care.
  • Assist in managing administrative tasks to support office operations.
Requirements:
  • Previous experience as a medical receptionist or in a similar administrative role.
  • Strong understanding of medical office procedures.
  • Excellent communication skills, with a friendly and professional demeanor.
  • Proficient in using electronic health record (EHR) systems and scheduling software.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote environment.
  • Familiarity with insurance processes is a plus.
  • Ability to handle sensitive patient information with confidentiality.


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