Medical Coordinator

1 day ago

Caloocan City, National Capital Region, Philippines beBeeCommunication Full time ₱7,200 - ₱7,800
Job Title:

Medical Coordinator

Job Description:

We are seeking a highly organized and detail-oriented individual to fill the role of Medical Coordinator. In this position, you will be responsible for coordinating medical transportation services, ensuring seamless communication between clients, drivers, and healthcare providers.

Responsibilities:

  • Coordinating medical transportation services, including scheduling and dispatching drivers.
  • Ensuring accurate and up-to-date client information, medical appointment details, and personal health records.
  • Communicating effectively with clients, drivers, and healthcare providers to ensure smooth pick-ups and drop-offs.
  • Monitoring driver locations and adjusting routes in real-time to address delays, no-shows, or last-minute trip changes.
  • Verifying client eligibility for services and ensuring accurate data entry into our software system.
  • Providing clients with trip confirmations, estimated pick-up times, and driver details.
  • Maintaining a calm and professional demeanor when handling difficult or frustrated clients.
  • Redirecting drivers with navigation, trip-related inquiries, or unforeseen issues to the support team.
  • Conducting regular check-ins with drivers to ensure compliance with company policies and procedures.
Requirements:
  • Excellent organizational and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills.
  • Knowledge of HIPAA policies and confidentiality best practices.
  • Reliable internet connection and ability to work remotely.
Benefits:

This is an excellent opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Other Information:

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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