Customer Engagement Specialist

2 days ago

Pasig, National Capital Region, Philippines beBeeCustomerService Full time $6,000 - $7,200

We are seeking an experienced Customer Engagement Specialist to join our organization. The ideal candidate will have a proven track record of delivering exceptional customer experiences via phone, email, or text.

Key Responsibilities:
  • Engage with customers to assess their needs and provide tailored support
  • Listen actively and resolve inquiries with excellent customer service skills
  • Deliver conversational, natural interactions even when following a script
  • Be adaptable in a dynamic and fast-paced work environment
Requirements:
  • Superior interpersonal and communication skills
  • Able to thrive in a high-energy environment with shifting priorities
  • At least 2 years of customer service experience (call center background preferred)
  • A high school diploma is required; a Bachelor's degree is highly valued
  • An internet speed of at least 100 Mbps is necessary for this role

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