
Director of Customer Engagement
1 day ago
We are seeking a seasoned Marketing Director to spearhead our marketing initiatives across three retail channels.
Key Responsibilities
- Develop and execute comprehensive marketing strategies to drive market share and revenue growth.
- Lead the development of omnichannel customer experiences and marketing plans to meet revenue and financial objectives.
- Evaluate and optimize marketing campaigns, including design, segmentation, implementation, reporting, and analysis.
- Drive brand exposure through public relations, events, and branding initiatives.
- Craft clear communication briefs with measurable marketing objectives and KPIs.
- Plan and control marketing spend across online and offline initiatives.
- Devise new customer acquisition programs to drive traffic to stores and ecommerce sites.
- Oversee performance marketing initiatives, including display ads, social media ads, SEO/SEM, and email marketing.
- Understand customer behavior based on media activity and site behavior using Google Analytics.
- Analyze data to develop customer experience and growth marketing strategies.
Requirements
- Bachelor's degree in Marketing or relevant field (Marketing, Business Administration, Communication, Mass Communication)
- Minimum 4 years of experience in marketing and brand management in a leadership role.
- Experience in developing and executing growth marketing strategies, preferably in the retail industry.
- Ability to marshal resources to achieve goals; can orchestrate multiple activities simultaneously.
- Excellent organizational skills and ability to work with different groups.
- Strong Project Management skills and ability to lead multiple projects effectively.
- Strong oral and written skills in English and Tagalog, with excellent communication and presentation skills.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing and Sales
Industries
- Retail
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