Business Relationship Manager

3 days ago

Makati City, National Capital Region, Philippines beBeeCustomerSuccess Full time
Job Title: Customer Success Manager

This is an exciting opportunity to join our team as a Customer Success Manager. The successful candidate will play a key role in driving customer adoption and ensuring that customers achieve their desired outcomes.

Job Description:

We are seeking an experienced Customer Success Manager who can develop and execute comprehensive adoption strategies for Microsoft 365 and Copilot tailored to each client's unique needs and business objectives. This includes facilitating onboarding processes, including training sessions, workshops, and webinars to ensure clients are fully equipped to utilize M365 and Copilot features.

The ideal candidate will have excellent communication and organizational skills, with the ability to build strong relationships with clients and stakeholders. They will also have a deep understanding of Microsoft 365 and its various tools and features, as well as experience in training and deploying M365 platform.

This role requires someone who is proactive, self-motivated, and able to work independently. The successful candidate will be responsible for monitoring adoption metrics and KPIs, providing regular reports and insights to clients and internal stakeholders. They will also identify and mitigate potential roadblocks to adoption, ensuring a smooth and effective implementation process.

Required Skills and Qualifications:
  • Excellent communication and organizational skills
  • Degree in Computer Science or similar fields
  • Experience in training and deploying M365 platform (plus)
  • Ability to build strong relationships with clients and stakeholders
Benefits:
  • Flexible working time
  • Attractive bonus and allowances
  • Premium healthcare insurance
  • Birthday paid day-off and birthday gift
  • Recognition program and referral program
Others:

This is a full-time role, requiring a minimum of 3+ years of experience in a related field. We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please apply today

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