
Growing Business Relationships
23 hours ago
The Virtual Relationship Manager is responsible for acquiring new business banking customers and managing the growth of target markets in terms of deposits, loans, and non-interest income/volume.
Key Responsibilities- Maximizes earning potential and business growth from existing accounts through account planning and profitability in partnership with products and the best proposition package.
- Cross-sells other bank products to existing accounts based on available product offerings to generate an additional source of fee income.
- Ensures periodic contact with targeted business banking clients to build relationships, verify contact details, gather market intelligence, and create sales opportunities. Performs welcome calls or new product confirmation calls.
- If customer engagement identifies a service issue, raises the relevant incident ticket for resolution and monitors until closure.
- Bachelor's degree in business administration, financial management, economics, marketing, or related fields.
- At least 3 years of relevant experience.
- Knowledge of basic credit processes, account management, churn management, and legal documentation; knowledge of financial analysis and risk assessment.
- Strong marketing and account solicitation skills, effective negotiation skills, good interpersonal skills, problem-solving abilities, and a strong customer service orientation.
This role offers a unique opportunity to work with a leading banking institution, driving business growth and building relationships with key clients. The successful candidate will be part of a dynamic team, working together to achieve common goals and deliver exceptional results.
Employment Type- Full-time employment contract.
- Banking industry.
- Mid-Senior level position.
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