Voice Customer Experience Specialist

The role of the Customer Experience Specialist is to provide exceptional service across all contact channels while maintaining high service levels and efficiency.Key ResponsibilitiesProvide first-time resolution to customer contacts ensuring a positive experience.Improve customer value by maximising conversion and retention opportunities using company...

Role Description">We are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for handling escalated support tickets, troubleshooting technical issues, and collaborating with cross-functional teams to resolve customer issues.The ideal candidate will have strong problem-solving skills, excellent...

We're looking for a Customer Experience Specialist to join our team. In this role, you'll be responsible for delivering exceptional customer service through phone calls, emails, and other forms of communication.Key ResponsibilitiesHandle customer inquiries with professionalism and a focus on solutions.Provide expert support for luxury products.Use CRM tools...

Client Experience SpecialistWe're revolutionizing the way we serve our clients. Our team has quickly grown to become one of the largest in Texas, blending strategy with technology for remarkable results.About the RoleAs a Client Experience Specialist, you'll be at the forefront of our client experience. You'll handle 50-100 inbound calls a day, serving as...

Customer Service Representative (Life Insurance Account) – MOA Site | ₱20,000 Sign-On BonusLocation: Mall of Asia, Pasay CityWork Setup: OnsiteSchedule: Night shift, fixed weekends offPlus ₱20,000 Sign-On BonusAbout the Role:We're looking for passionate and dedicated Customer Service Representatives to join our team for a Life Insurance Account (Voice...

Customer Success ProfessionalAbout UsWe are a collaborative team working towards our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.Our ambition is significant, and achieving...

Job Title: Email Support Representative (Gaming)Work Setup: Work Onsite in PasayJob Summary:As an Email Support Representative, you will be the frontline of player communication, handling inquiries and concerns via email with professionalism, empathy, and efficiency. You'll assist players with a variety of issues including account access, payment disputes,...

Candidates must be willing to work ONSITE in Alabang or in Pasay.What We're Seeking:a minimum of 1 year BPO voice international experience2nd year college undergraduateWhat We Offer:Performance IncentivesAccount BonusesANNUAL PAY INCREASEHMO Day 1 with 2 dependentsFree Meal (15 days)Work and Life BalanceJob Type: Full-timePay: Php22, Php23,600.00 per...

Job OverviewTo provide top-notch support to clients and ensure a positive customer experience, you will play a pivotal role as a Customer Support Specialist. You must be a quick learner, tech-savvy, and experienced in delivering outstanding customer support.

Job Title: Customer Service RepresentativeDepartment: OperationsReporting to: Team LeaderJob SummaryThe Customer Service Representative (CSR) acts as the primary point of contact for customers, handling inquiries via voice, chat, and email. The role involves providing accurate information, resolving issues efficiently, and ensuring a positive customer...