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Team Leadership and Service Delivery Manager

2 weeks ago

Cebu City, Central Visayas, Philippines Ikon Solutions Asia Full time
Job Title: Team Leadership and Service Delivery Manager

Description:

Ikon Solutions Asia is seeking an experienced Team Leadership and Service Delivery Manager to join our team. The ideal candidate will have a strong background in business administration, human resources, and marketing, as well as excellent leadership and communication skills.

Key Responsibilities:
  • Lead a team of professionals to deliver exceptional client service and support.
  • Develop and implement strategic plans to drive business growth and improve client satisfaction.
  • Cultivate strong relationships with clients through regular communication and issue resolution.

Requirements:
  • Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field.
  • Minimum of 2-3 years of experience in client services, customer service, or a related role.
  • Previous experience in a supervisory or team leader position is a plus.