Client Relations Specialist

6 days ago


Mandaue City, Central Visayas, Philippines MC2-Life Bank Mandaue Branch Full time
Job Summary

A Client Relations Specialist at MC2-Life Bank Mandaue Branch acts as a vital link between the organization and its clients or stakeholders, ensuring seamless communication and conflict resolution regarding collections. They manage overdue accounts, negotiate payment terms, and facilitate timely debt recovery while fostering positive relationships.

Key Responsibilities
  1. Manage client relations to resolve collection issues efficiently
  2. Negotiate payment terms and agreements with clients
  3. Maintain accurate records of client interactions and transactions
  4. Collaborate with internal teams to ensure effective debt recovery strategies
Requirements
  • High school diploma or equivalent (Bachelor's preferred)
  • Experience in collections, customer service, or related roles
  • Strong communication and negotiation skills
  • Valid driver's license
Working Environment

The ideal candidate should possess excellent interpersonal skills and be able to work effectively in a fast-paced environment.



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